My work in July kept me quite busy and quite profitable. A number of projects for clients started earlier continued in July, but some concluded. It’s hard to remember all the details and clients, so I will be more succinct than usual.
I’ve been getting a lot of Aussie clients lately. Not sure what’s going on. Maybe my name is being passed around by word of mouth. I live in the United States but likely 75% of my work is foreign. It used to be mostly for clients in Europe. Lately it’s been more in Asia: Australia and the Philippines in particular. The time difference is a challenge but it can be an advantage too. The larger, hairy jobs are usually complex upgrades. I can work in the day while the board is offline in the night halfway around the world.
After a slow April and May, I’m now more than caught up with my revenue goal. If the rest of the year continues the way the first seven months have, I should surpass my 2018 revenue by a bit.
- More work for a client I’ve had for a few years now. Originally I worked on her forum, which is now dormant. Now I mostly help her with hosting and domain issues. I completed the domain registry transfer of one of her domains from GoDaddy. Not sure why it didn’t happen last year as I thought it was taken care of. It’s a .ca domain and they make you wait 60 days between registry transfers. Also, her Let’s Encrypt certificate kept failing. I generated a new one in cPanel on her web host. I also assisted in the procurement of another domain she had. A “friend” of hers controlled the domain and wouldn’t release it. It expired, she bought it, and I redirected it to a new domain.
- I finally got paid for two reseller commissions by siteground.com. I appreciate clients who use my affiliate link. You don’t pay more and I netted $100.
- More work for an Aussie client I did work for last month: same domain, just more tweaks. I had it all on a spreadsheet but I deleted the spreadsheet, so I don’t recall the details. But it was a significant amount of work for which I was paid $300.
- I redid all the work I did for a client last December. It was a strange case of moving and converting a phpBB 2 forum. He had the extract I provided back then, just never got around to rehosting it. Meanwhile, users kept posting on the forum, so I did it again. Client lives in the United Kingdom.
- Upgraded a forum from phpBB 3.2.4 to 3.2.7. FTP seemed flaky. Also, there was an issue getting into the ACP after the update. I had to upload the media embed extension using the cPanel file manager instead of FTP because it was flakey. I also needed to use cPanel to turn off SuperCache for the logo to reappear.
- Updated a forum from phpBB 3.2.5 to 3.2.7. No issues. A couple weeks later, I also updated the advertisement management extension.
- Did something that was actually unusual: an installation of phpBB on a new server. It will be a brand new forum! Client spun up a server just for the forum. Very nice client and paid very well. There was plenty of work aside from just installing phpBB. Work included: long requirements discussion, installing phpBB 3.2.7, resolving some issues with FTP and SSH, working around an iconv() error I’ve encountered before (no real solution has been addressed), creating the requested forums, the requested groups and assigned appropriate forum permissions. Client also paid for three hours of future time when issues or changes are needed.
- Another huge job, for another Aussie client, that is not quite complete.
- In part one, I updated their forum from phpBB 3.2.2 to 3.2.7. The major issue is that email notifications exceeded the web host’s quota and buying more email quota is not allowed, so emailing needed to be staggered using a system cron. The mailing program in phpBB, /includes/functions_messenger.php was renamed by web host technical support to stop emails from going out. They looked like spam to the web host. Made a phpBB email package size of 50 because hourly quota is 500 emails, so 50 emails every 5 minutes should keep him under quota. But doing a system cron on Windows proved impossible on this particular web host. I asked my client if there was a compelling reason not to move from a Microsoft server to a Linux server. I should be able to program a system cron there and thus address the staggered emailing issue because the technical limitations won’t exist on the Linux server
- In part two, the client takes my advice and makes the leap to a Linux server, which meant moving a number of domains, forums, one Wiki and a host of other content including a Joomla front end. Client’s web host was not terribly responsive to his needs, which meant lots of fruitless back and forth emails. The project is mostly done but there are a few loose ends. There is a huge 6GB MySQL database tied to a Wiki that uses Microsoft ASP. Client understands the Wiki won’t be accessible on Linux but doesn’t care too much, just wants to retain the data. It was too big for me to move with the only tool I had (Plesk). Web host tried and failed too. There may be integrity issues with the database. So that’s still going on, and I’m waiting on some information to program the system cron which because I asked is 200 emails per hour per domain, 500 per hour for all domains hosted for the client. But I did move over three phpBB forums including the databases, one Joomla front end and lot of static pages. This seems to keep going on and one, but hopefully I’ll report a successful conclusion in my August report.
- Troubleshooting on phpBB 3.0.12 forum. The client, an administrator, could not login or access the ACP. I registered as myself with no issues. Via the database, I gave myself founder privileges. But I didn’t see the ACP link. I had to copy the phpbb_users.user_permissions value in the database from an administrator’s permissions to get the ACP link. I changed his password in the ACP and provided an idea of the cost to upgrade to phpBB 3.2.7. That work may show up in a future report.
- Installed a SSL certificate for domain.
- A client’s third party script was failing. I thought it was because old mysql driver calls were in the code, but the real problem was that a common include file containing the database access information referenced the database server name and it was not localhost. Made it 127.0.0.1 to match the phpBB config.php file and the scripts started working.
- Spent about 90 minutes online tutoring a client who had taken over a large forum. The web host is flaky. I showed her how to backup database and files on her hosting. I also made backup of the database and files and posted them to Google Drive. The Network Solutions file manager could not make an archive to contain all the files, so I had to download all the files using FTP and create the archive myself. It turned out to be 16GB, so I paid for extra space on my Google Drive to transfer them to her. My slow Comcast upload speed though meant it took over three hours to upload!
- Additional labor for a client I did a lot of work for last month. Mostly I answered lots of questions. I created a special report for her using SQL and phpMyAdmin. It shows duplicate posts, many of which are spam posts. Her moderators will go through all 600 of them manually and remove the obviously spammy ones. She wants a clean board again. I also removed a style credit line from footer of her forum.
- Updated a forum from phpBB 3.2.0 to 3.2.7. The client will take care of updating the prosilver_se style with his changes and one extension.
- Updated a forum from phpBB 3.2.5 to 3.2.7. The site uses a proprietary SiteSplat style. There was also an error on the manage extensions page. I had to go into the database and remove the bogus extension from the phpbb_ext table, and then purge the cache for the issue to go away. I did not update style or the SiteSplat extension.
- Updated a forum from phpBB 3.2.5 to 3.2.7. I also updated the following extensions: Advanced BBCode, phpBB Media Embed, Cleantalk and Tapatalk. I disabled the beta Copy new topic extension that I had installed some months ago for the client. No issues, but the proprietary Dreamhost web host control panel took quite a while to puzzle through — I really don’t like it, it’s so confusing! The FTP settings I had no longer works, so I had to figure out correct FTP settings again.
My work in April and May was surreally slow. Happily, this was not the case in June. Work just kept coming in and it got a little frantic at times. A lot of it was hairy upgrades from phpBB 3.0, something of a speciality of mine. Once I get paid for all my work, I should reach my midyear revenue goal which if it repeats for the second half of the year should top last year’s income, then an all time high.
- The original issue was blank screen that users were having accessing the forum. It was some sort of security issue. Someone, probably the web host, placed a line at the top of the forum’s .htaccess file that triggered the issue. Commenting out the first line of the file brought the board up. Next I was asked to upgrade the from from phpBB 3.0.11 to 3.2.7. I completed the upgrade completed with no issues. I installed the prosilver_se style, but made a number of tweaks to remove rounded corners, apply their logo across the entire background, put black along the sides of document window and to add two links to the navigation bar. I then installed an unapproved version of the Board3 Portal extension that seemed to work with phpBB 3.2 correctly. I edited the .htaccess file so portal page came up first. The portal though was not quite ready for prime time. Time showed an issue with adding new portal modules, so I was asked to disable it.
- I updated a forum from phpBB 3.2.2 to 3.2.7. I reinstalled an updated version of the prosilver_se style and their logo. I added the ACP Add User extension, which allows administrators to create new users. This is a popular extension for locked down boards where registration is disallowed. I tried to upgrade PHP to 7.2 on Bluehost but it didn’t take. I suggested the client file a ticket to get it properly upgraded. It took a few days but Bluehost finally came through.
- Troubleshooting for a long-existing client’s forum. Negative values for the number of unread of unread private messages were appearing on the navigation bar, possibly due to a bug in my digests extension. I created some SQL that addressed the problem, and implemented it on both their development and production boards. I then upgraded both the development and production forums from phpBB 3.2.5 to 3.2.7. I also upgraded my digests extension on both forums from 3.2.10 to 3.2.13 and applied a patch that should prevent negative values from being stored.
- I updated a forum from phpBB 3.2.4 to 3.2.7. I also updated the board’s Latte style, being careful not to overwrite changes and to recompile the style (it uses .sccs files). I updated my digests extension from version 3.2.10 to 3.2.13 and the Media embed extension to version 1.1.0. Later in the month there was additional work. Emails wouldn’t go out; they were being captured by a web host’s outgoing email spam filter. I chatted with the web host. They told me to change the email server name and email started working again. I disabled the user control panel interface again for digests as the client wanted to be the only subscriber.
- I upgraded a forum from phpBB 3.0.12 to 3.2.7. I used a standard prosilver style installation with a logo. The forum has about 100,000 posts and there were no mods to worry about. It took about an hour to do the upgrade but there were no issues during the upgrade. I disabled the contact form. I enabled the reCaptcha V2 spambot countermeasure. I added a home link and placed their logo in the header. I made a test post to make sure it was working well. I suggested changing PHP to 7.2 and see if other software on the site crashed and if not leave it at PHP 7.2. PHP 5.6 is currently being used.
- Big project #1. The forum required an upgrade from phpBB 3.0.14 to 3.2.7 but had to be rehosted at the same time. This is because the content on the forum is sensitive in the country where it is used. It was reported and the web host (FatCow BTW) just shut it down. Fortunately, they were able to get the database and files ported over to the new host. There I created a test upgraded version of the forum and did my best to replicate the many features and unique look of the forum on phpBB 3.2.7. Fortunately the existing metrolike style was available and most of the modifications on the board for phpBB 3.0 were available for phpBB 3.2 as extension. The number of extensions desired though was highly unusual and was in the dozens, and not all were approved. Invariably, a few modifications did not have equivalent extensions, so some things required manual changes. For example, there is a unique message that shows to new users inviting them to register that was not able to be done with an extension, primarily because it had to show only to guests. I added this manually into the forum’s header with template logic to show only to guests. In addition, the client wanted forum permissions changed, keeping everyone from reading forums with sensitive content but allowing search indexes to still index its content. I did this by creating a special group and giving read permissions only to people in this special group. It took a lot of back and forth and since the client was nervous it was done via email. I had hoped to use Skype to work through the myriad questions. I was paid for the analysis and waited for permission to do the formal upgrade, which I got yesterday and finished. The client is now reviewing it.
- Updated a forum for an existing client from phpBB 3.2.5 to 3.2.7. Updated prosilver_se style and language pack (Danish) as well.
- Maintenance work for an existing forum for medical professionals. I’ve had them as a client for nearly ten years now! I added and configured the Board Rules extension using text provided by the client. It acts as a disclaimer of sorts. I made signing off on it to be required by new users. In Plesk, I updated 20 packages that needed updating. Later, I updated phpBB from version 3.2.3 to 3.2.7, updated the phpBB Media Embed and my digests extension. I updated four of the 5 styles in use because they had newer versions.
- Urgent request from another client in Australia. My Smartfeed (version 3.2.10) extension would not run. I was given SSH access but didn’t have much in the way of clues in the error log. Eventually I just disabled the extension, then enabled it again and it worked.
This is the second month in a row with slow business. This may be part of a trend or there may be other issues going on. Some possibilities:
- Most of those who needed to upgrade from phpBB 3.0 to 3.2 have done so already, probably because the issue was forced on them due to upgrades of PHP. Upgrades are the bulk of my business and a lot of clients can do updates themselves.
- I may be losing search ranking. I don’t think this is an issue because if you Google “phpbb service” I come right up.
- The phpBB group has a new Wanted! forum, which some people are using to get paid help. I’ve started monitoring the forum but so far haven’t gotten any business from it.
- The phpBB platform is becoming more buttoned down, with fewer issues and quirks that need expert assistance.
So we’ll see whether the trend continues or not. With the downtime I made more progress on a selective mass emails extension. In addition, I have begun work on a filter by country code extension. As part of developing these extensions, I am getting more comfortable writing extensions. So rather than redirect these requests to other extension developers, I am more open to doing them. So if you need an extension written, hit me up!
This site has been a consistent and growing revenue stream for me each year (pretty much) since I started in 2006. Last year I made a record amount of income from it. Since my phpBB salad days may be over, I’m thinking of moving into WordPress consulting, which is a huge market. (WordPress runs about 40% of websites.) I already run a monthly WordPress meetup, so if you live in western Massachusetts, come to my meetings. But I only do occasional WordPress work. I’m thinking of becoming a WordPress plugin developer. Picking up their framework doesn’t look too hard, but finding a niche that I can turn into a plugin with both a free and a paid version may be the most challenging part. Selling a plugin does not have an equivalent for phpBB, where all extensions are free because they derive from the license phpBB uses for its open source software. That’s not necessarily a constraint with WordPress, and a quality plugin can generate a lot of passive income.
But it’s not like I didn’t do any paid work in May. I’m working on one job at the moment that will show up in next month’s report.
- Upgraded a forum from phpBB 3.1.3 to phpBB 3.2.7. There were a number of extensions that were not used, so they were deleted. I updated the 24 hour activity stats and Tapatalk extensions. I remove some bogus rows from the styles table. The phpBB logo file was removed before upgrade, so I hid the logo with the upgrade so forum title is now flush on left. I encountered an error on accessing the extensions tab. I had to go in and remove disabled module then all was well. First upgrade was to 3.2.6, then I noticed 3.2.7 was released so I upgraded to that.
- Troubleshooting. There were two issues. First was an error saying mysqli was not enabled. mysqli is a newer driver for interacting with the mySQL database using PHP. When I got cPanel access, I discovered the domain was using PHP 7.3. phpBB 3.2 does not yet support phpBB 7.3. So I dropped the version of PHP to 7.2 for the domain and was able to login. However, when going into the ACP got: “iconv(): Wrong charset, conversion from `utf-8′ to `utf-16be’ is not allowed”. Could not do anything in the ACP. I commented out the code triggering the error as a temporary solution. Told client to file a support ticket with their web host. iconv library is probably not enabled and this is causing this error. Will be a factor for the client in the future when phpBB is updated if it is not fixed.
- Updated a forum with phpBB from version 3.2.5 to 3.2.7, with no issues. Client complained of emails not being sent because of items in the private message outbox. I explained that this was due to how phpBB handles whether a message is read or not. If it wasn’t read by the recipient, it remains in the outbox. This work inspired this post. It may be that the recipient needs to enable email notifications. Upgraded my digests extension from version 3.2.12 to 3.2.13.
- More work for a client who I did a job for in April. Edited overall_header.html to do a better job of showing the song currently playing, the playlist and who is listening.
- Upgraded forum from phpBB 3.2.5 to phpBB 3.2.7. This client’s host was using PHP 7.3 too, so I had to downgrade it to 5.6 because no other version of PHP 7 was an option. I also had to enable mysqli. Looks fine. No logo, no extensions installed, prosilver style, so the upgrade was very straightforward.
- Client tried to update from phpBB 3.2.5 to 3.2.7 and encountered timeouts; he had forgotten to disable extensions first. I investigated. First issue was PHP 7.2 was being used, so I had to edit config.php to tell it to use mysqli. Next I disabled his extensions and was able to update the forum without an issue. Reenabled extensions, reenabled board, all is well. One extension is out of date.
April was a slow month. Not sure why, but I think April 2018 was the same way. Maybe people were focusing on their taxes. When things slow down though, it can be good. In my case, it meant getting out a new version of my Smartfeed extension and two new versions of my Digests extension. Anyhow, here’s a summary of my work in April:
- This work was for a client with a very large forum and active community of women. The forum was phpBB 3.0.12 and an upgrade to phpBB 3.2.5 was desired. I did this in stages.
- Back in January, I did a development upgrade as a proof of concept. Here’s a summary of that effort. First, I upgraded the client’s development forum. As is often the case, I had to manually create the phpbb_config_text table first before the upgrade would start. I tailored the chosen style to match current style in phpBB 3.0.12. I installed Tapatalk, Thanks for the posts, Digests, ACP Add User and Google Analytics extensions I disabled the contact page and enabled the reCaptcha V2 spambot countermeasure. I added a home link. I did not set up digests cron as it would interfere with the digests going out on the production forum, but the digest subscribers carried over correctly. I noted that the Tapatalk extension may not work correctly until moved to production. There was no ForumRunner extension available. I asked about installing PM Search extension (RC) extension. I noted that the Thanks for the posts extension may need permissions set up. A few days later, I installed PM Search extension, a release candidate.
- Finally in April I did the production forum upgrade. This was more complicated than usual because the new forum was going to be on a newer and faster machine, which meant the old forum was put in read only mode until it was complete, and a copy of the database and files were first staged on the new machine. I also had to use SSH to do all the work. The first conversion failed due to various data consistency issues. Eventually I installed phpBB’s Support Toolkit for phpBB 3.0 that removed some inconsistencies in the database. I also loaded a vanilla phpbb_styles and phpbb_modules table from a phpBB 3.0.14 database to get past these issues. Then upgrade worked, after again creating the phpbb_config_text table. Afterward, it was pretty straightforward. I enabled styles, enabled extensions, and completed the digests cron setup and testing. I fixed an issue with popups not going away when marking all forums read. A few days later, an issue with the style I created was noted. Mark forums read would not work, nor would mark all/unmark all. The problem was two instances of including jQuery, both in the header and footer templates. I removed it from header, and added to footer to match how it was done in the prosilver style. A few days later, I fixed an issue with incorrectly formatted birthdates where the user_birthday field was DD-MM-YYYY instead of MM-DD-YYYY. I created and ran some SQL to fix the issue. Some dates have blank years. Later, tried again to install a version of Thanks for the Posts extension that works with Tapatalk, but which uses a different mobiquo folder. I had to enable both the original and new thanks extension, then disable the original one, to avoid seeing two thanks icons. When testing with the Tapatalk app, I saw a thanks button at the bottom of the post.
- Painful update from phpBB 3.2.1 to phpBB 3.2.5. Lots of annoying hosting issues getting into cPanel, using the file manager, getting FTP to work reliably, etc. Also upgraded the Advertisment management and Cleantalk extensions. I reapplied the logo and cleaned up some custom code in the header and footer. Client’s hosting is subprime, slow and problematic to use.
- Upgraded a tiny forum (just 55 posts) from phpBB 3.0.10 to 3.2.5. I changed PHP from 5.4 to 7.1. Hostgator hosting. So easy and simple!
- In early April, a client had a strange database issue where a lot of the forum’s tables mysterious were dropped. So when trying to bring up the forum, an error occurred. The last good backup was from October 2018, so the database and files were recovered to that point. There were a number of emails with the client trying to figure out an earlier issue, the latest was that one spam post was in a digest. The recovered database was phpBB 3.2.1, so I upgraded it to 3.2.5 (second time!) and reapplied the logo. I then updated Stop Forum Spam, Digests and Cleantalk to the latest versions. Cleantalk was not enabled, but Stop Forum Spam was. Enabled both but probably both aren’t needed. To work, Cleantalk needs to be able to query its remote database, so allow_url_fopen had to work, so I tested it. PHP is up to date with 7.2. Previous cron job is still working and digests are going out. As for the spam in the digests, these were because of some spam posts. It probably occurred because Cleantalk was not enabled and the Stop Forum Spam database did not know this poster was a spammer. I manually deleted the spammer’s account and their posts. With Cleantalk now enabled and phpBB and all extensions up to date, it should not recur.
- More work for a client I upgraded in March. Some members of the forum like to stream music on the site using an integrated Shoutcast server. The controls were integrated into the forum’s header on phpBB 3.0. He wanted to get this feature working again. It worked on phpBB 3.0 as a mod, but there was no approved extension with similar capability for phpBB 3.2. There was a development and abandoned radio extension that I tried. Testing involved setting up an account on a Shoutcast server hosting site and it seemed to work, but controls like showing the current playlist did not work with the extension. After the proof of concept showed that the songs could at least be streamed, the client got a formal contract for a Shoutcast server and asked me to integrate the new server so songs could be played and enjoyed by all. The old player used Flash technology. Since Flash is dying, buggy and a security risk I didn’t want them to use Flash anymore. I eventually found a low tech solution: use the <audio> HTML tag which renders a simple player on all browsers, but without any fancy styling. This worked quite well as a standalone solution, which I integrated into the overall_header.html template for the style. As for the radio extension, we eventually decided it was too buggy to use so it was disabled. In addition, they use the mChat extension so members can talk about what’s playing in real time. I showed the client how to use phpBB’s permissions to limit who can see the chat window, since many users didn’t like it. I suggested setting up a group for those who wanted to stream music and giving them permission to use the mChat window.
This was a fairly normal month work-wise for me. Here’s what I was up to for my clients during March.
- Client couldn’t login to Administration Control Panel. This was likely due to sloppy upgrade of p8pBB bridge software that blanked out user_permissions column in the phpbb_users table. p8pBB is a bridge between the Joomla content management system and phpBB. I set it to the default value for “webmaster” for this column from a test board I have for his login and this allowed login. I also provided instructions on how to comprehensively reset permissions in phpBB.
- Upgraded forum from phpBB 3.0.14 to phpBB 3.2.5. I installed the Spanish casual honorifics language pack. I also installed five extensions: Ultimate SEO friendly, Dynamic Meta Tags, Advertisement management, Akismet and ShareOn. I did not port the old ads for the Advertisement management mod since none were active. To work, the Akismet extension needs API key so I asked the client go get one on their website and enter it into the extension’s interface page. I added a home link and added a logo, but it was otherwise is vanilla prosilver style that was installed. Hid site title and description since it was in the logo image too. I configured reCaptcha V2 checkbox spambot countermeasure, disabled the contact form and provided instructions for making everyone use the Spanish language pack. I suggested he upgrade PHP to version 7. There followed additional work. I installed three additional styles and applied default logo to each. I installed the Quickstyle extension to have an easy way to change styles on the navigation bar but it conflicted with Ultimate SEO friendly extension, so I disabled it. And spent half an hour figuring out SEO friendly URLs for the Ultimate SEO friendly extension, sticking mostly with defaults and rewriting .htaccess file using code generated by the extension. Still to do: allow users to delete their own posts, but there are many groups so I need to understand their intended use. Later in the month, I installed and configured the Google Analytics extension. The client also wanted posts with a competitor’s URL in them removed. So used the MySQL replace function to change these to point to their website instead.
- I installed my approved digests extension, version 3.2.11, on two domains for an existing client. I set up system crons to run every 15 minutes, which would both send out digests hourly and send out email notifications as well. But both domains were on email blacklists when I checked, so I expressed a concern and suggested they take action to get these domains off these blacklists before using digests. I suggested a Skype conference to go through interface for using digests properly. I changed the email settings for one domain to use an email address for domain, to lessen the likelihood that these digests would end up in spam folders.
- Troubleshooting. Some newly registered users were not receiving sign up emails. I checked and the domain was not on any email blacklists. There were no relevant errors in phpBB’s error log. phpBB’s email settings showed FROM address as email@example.com instead of firstname.lastname@example.org, so I changed the email address. (Note: the real domains were something else.) This might solved the issue. Advised that an update to 3.2.5 was available if desired. I changed the forwarders in Plesk for email@example.com to ensure any emails sent to it were received to a real email address.
- I upgraded forum from phpBB 3.0.0 to phpBB 3.2.5. It used a standard prosilver style with a logo. After the upgrade, I changed PHP to 7.2 and edited the forum’s config.php file to tell phpBB to use the mysqli driver. One error during upgrade required removing a row from the phpbb_config table, then there were no more issues. I disabled contact form and installed the reCaptcha V2 checkbox spambot countermeasure. I removed a number of dead modules manually from the database and replicated the logo. I installed the Recent Topics extension. Later, I answered many questions on their forum and made a number of minor changes to accommodate quirks and oddities.
- I upgraded a forum from phpBB 3.0.14 to phpBB 3.2.5. There was an error during upgrade, and I had to make prosilver style active to complete the upgrade. I disabled the contact form, created a new set of reCaptcha keys and enabled reCaptcha V2 checkbox spambot countermeasure. I added a home link. Then I installed the we_universal style to try to replicate the look they had under phpBB 3.0 with that version of the style. The only change was swapping the dashboard image. I changed PHP for domain to version 7.2. I installed the Advertisement management extension, porting the old ads. I installed my digests extension. But digests did not arrive. I suggested talking to web host since they were likely blocking outgoing emails. A day later I got a first digest unexpectedly. Then I started getting regular digests but they no longer appearing in spam folder, suggesting the client’s web host had solved the outgoing email issue. Except for delay, seems to be working correctly now. Later, I was asked to hide the site title and to make minor changes to the logo’s placement.
- Troubleshooting. Cleantalk is a service that is used to keep sites clean from spam. There is a Cleantalk extension for phpBB that was somewhat old on a client’s site that stopped working. This is because their software was poorly written to hardcode calls to mysql libraries, rather than use phpBB’s database abstraction later. But when the client upgraded their PHP to version 7, mysql drivers could not be used. mysqli drivers are required. This error made whole forum inaccessible with just the ambiguous Cleantalk error message coming up. To get the forum up, I deleted the Cleantalk extension with cPanel’s file manager and replaced it with Cleantalk version 5.6.9 which had fixed this bug. I disabled the extension in database and manually cleared the cache with the file manager. I refreshed the page and after a few minutes it took. I then reenabled the newer version of the Cleantalk extension. Later I updated the forum from phpBB 3.2.1 to phpBB 3.2.5. I also updated the Hexagon style to the latest version, updated the Advertisement Management extension to version 2.0.1 and Advanced BBCode Box extension to version 3.2.1.
- I updated a forum from phpBB 3.2.2 to phpBB 3.2.5, updated the prosilver Special Edition style in use, reapplied logo changes, then updated the NavBar search and Tapatalk extensions.
- I updated forum from phpBB 3.0.11 to phpBB 3.2.5. There was some wasted effort as the cPanel information I was given was old pointing to an old server. That explained when I tried to run the upgrade I got a file not found error message. The forum has about 800,000 posts. Finally on the right cPanel instance, I uploaded the new software to the right place, and ran database upgrade, which seemed to hang once. When I manually restarted it, it seemed to complete successfully. I replicated a streaming player in the navigation bar and in the forum’s header, which used old Flash technology. I also installed an extra style, SE Square Left; users can switch between both styles. I installed the Tapatalk and NavBar search extensions, the latter to make room for the player list in the header. I changed PHP to version 7.2 from 5.6. I disabled the contact form and setup the reCaptcha V2 spambot countermeasure. I installed the mChat extension, which was later disabled. I may change its permission to just let the site’s “music group” see it and keep it hidden from the rest. Some people on the site like to stream the same music at the same time and talk abou the music in a site chat area, which was the reason I installed the mChat extension. I installed an abandoned Radio Module extension which has a radio player to see if that would work instead of the old and buggy Flash player. It must be attached to a streaming service. I removed the link to old player from navigation bar and undid style changes to show playlist in the header.
- Client had rehosted a site but the forum but could not connect database, giving an error message he could not figure out. This was because the forum’s database was not loaded into a database. This set off a search for the most recent version of the forum’s database. We settled on one from 2015 as the one to load. I loaded this version into a database using phpMyAdmin. After creating a new mySQL user and giving it full access to the database, I edited the forum’s config.php file so it would use the right credentials. This allowed the forum to come up. I recommended updating from phpBB 3.1.3 to phpBB 3.2.5, which would require a different style because the subsilver one is not available. Later I did upgrade the forum to phpBB 3.2.5. The default prosilver style is now used because subsilver for phpBB 3.1 is not responsive and thus not allowed for phpBB 3.2.
February was a pretty typical months work-wise. Neither too much work nor too little. Nothing particularly challenging. Mostly updates and upgrades, which is typically the bulk of my work.
I did pass 1000 service requests in January. I current stand at 1010 service requests since I started the business in 2006, with 362 distinct clients.
- Troubleshooting trying to get forum redirection to work. An error message was coming up instead. I chatted with web host and put in a ticket and they eventually solved it. Also upgraded the forum from phpBB 3.2.2 to 3.2.5. I did not update six extensions where updates were available or the Platinum style.
- Updated a forum from phpBB 3.2.2 to phpBB 3.2.5. Did not update the custom style or any extensions. Registrations emails were not being received. I tested the process. Mine ended up in a spam folder. I then looked on a blacklist site and discovered that client’s host had reported spam from his site. I suggested that he talk with DreamHost about getting off these blacklists. He also wanted some registration text changed, so I made an edit to /language/en/ucp.php, initially, then again after the update since the file had been overwritten. I also changed the email address to the forum to use one for his domain so emails were less likely to be flagged as spam. I installed a beta extension that copies post from one forum to another automatically. Later, I set up a special group the client wanted and set permissions accordingly to NEVER for posting privileges in the one main forum. This work inspired this post.
- Client reported a database error accessing forum. I assumed the issue was with the database credentials but that wasn’t the problem. Four folders did not have 777 permissions, changed to 755 permissions, but it didn’t solve the problem. I checked the database and it reported phpBB 3.2.5 was installed, so I assumed an incorrect upgrade was done. I first copied vendor folder but that didn’t solve the issue. I then copied all the other files from a 3.2.5 reference and that worked, once I had a good set of login credentials.
- A client had my digests extension installed and blank digests were reported going out. I investigated the issue and found a bug in digests that affects lowly trafficked forums that use the default phpBB cron, documented here. I created a patch and placed it on the domain to test it. I changed the server setting to explicitly use a system cron, even though curl is used in the cron in cPanel. Later, I determined that the old cron job was set up to use http but https is now used on the forum, so a redirect was happening in the cron, causing it to fail. I changed it to use https and added the -k flag to curl to not check the certificate. Later, I updated the forum from phpBB 3.2.3 to phpBB 3.2.5.
- Updated two forums for the same client that are largely identical, updating the software from phpBB 3.2.3 to phpBB 3.2.5. I also updated the AllanStyle Subsilver style retaining customizations. I updated the Advertisement Management, Google Analytics and Cleantalk extensions. For one forum only, I also updated my Smartfeed extension.
- I upgraded forum from phpBB 3.0.4 to 3.2.5. This was kind of an emergency because the client’s the host changed PHP version to 7.2 meaning the old software no longer worked. Just figuring out what the client had meant looking inside the database to determine the version of phpBB they were using. The forum has about 440,000 posts. There were some timeouts during upgrade, but I worked around them by removing the migration that did not finish from the migrations table and then restarting the database upgrade. (Using CLI was not an option as SSH was not an option.) I installed the Tapatalk extension. The client had to provide me his Tapatalk key to complete its configuration. I disabled the new contact form feature so it wouldn’t attract spam. I set up a reCaptcha V2 spambot countermeasure. I removed a lot of smilies that were missing images by deleting rows from the smilies table in the database. Then, a test post timed out. I spent an hour on the phone with technical support, trying all sorts of things. What worked was my suggestion to repair all the tables, something I could not do in phpMyAdmin because of hosting timeout. I provided some advice on procuring a SSL certificate and changing tables to the InnoDB storage engine to make future timeouts less likely. I installed a non-default style (Anami) which included an extension as a user interface.
- Updated a forum from phpBB 3.2.4 to phpBB 3.2.5. FTP was very slow and had lots of errors, timeouts and zero length files. I uploaded archive of vendor folder using the file manager to fix 0 file length errors.
I was on vacation January 5 – 18 so you would think work would slack off this month. But while I was gone a queue of work developed. I was kept reasonably busy when I wasn’t touring Ecuador and the Galapagos Islands. In short, despite taking two weeks off, I made my revenue goal for the month thanks to customers who waited patiently for my return.
- An old phpBB 2 forum on an old free host was somehow upgraded to a newer version of PHP. That caused the old forum to mostly stop working. Many screens were garbled or content was hidden or inaccessible. I was able to infer the phpBB 2 URL for downloading the database by doing a test on my laptop. This allowed me to download the database, but the avatars (since they were images and no FTP was available) remained inaccessible. I was then able to convert it to a phpBB 3.2.4 database which I placed on my domain in a folder for the client to inspect. Currently the client has a converted database that they can move to any host. They have not asked me to take this next step, at least not yet.
- Updated a forum from phpBB 3.2.3 to 3.2.5. When I tried to make a database backup, I downloaded it and discovered that it was not complete. This was due to annoying shared hosting timeouts on Bluehost, which really metes out resources sparingly to clients, one of the reasons I urge clients to avoid companies owned by the Endurance Group like Bluehost. I eventually made a set of backups by making slices of certain tables using phpMyAdmin. In short, this relatively simple upgrade was something of a pain, mostly because I won’t do an update unless I have a complete recovery path. I had to change the logo size in common.css to put the old logo back. The client’s Advertisement Management extension needs an update, which I later updated.
- Troubleshooting. A client complained about spam they were getting. This is probably because Contact form was enabled but the enabled Cleantalk extension was not checking it. I enabled Cleantalk to check it. Next was a complaint about users not being able to pass reCaptcha. I created a new set of reCaptcha keys, but this one used the checkbox Captcha that phpBB 3.2 supports, and deleted the old one. Their [youtube] and [vimeo] BBCodes were not embedding properly. I installed the Media Embed extension and disabled the [youtube] BBCode by renaming it so I could use it with Media Embed extension. Vimeo has similar issue but I left that untouched. 248 Youtube and 105 Vimeo embeds were affected. I noted that anyone could edit their own posts to fix the embed issue and provided instructions.
- What looked like a newly upgraded phpBB 3.2.5 forum needed styling work to make it match a larger website (they were using prosilver). After going through the available styles with the client, he agreed to and I installed the ne_blackgreen style which I then proceeded to tailor to make it match the larger website. I concentrated on header and footer changes to the pages. For the header, the client wanted three image areas across the top, evenly spaced, left side pushed left, center centered, right pushed right, of equal size. I made it responsive … was in previously in a HTML table that was not responsive and did not look good on mobile devices. I installed the NavBar Search extension to put the search bar on the navigation area so I had the full header available. For the page footer, I was asked to add some standard text. I removed many HTML validation errors from using old HTML. I converted the old HTML tables to responsive <div> tags. I changed the PHP version from 5.6 to 7.1. I tried to change the spambot countermeasure to use reCaptcha but it gave a HTTP 500 error, so I reverted to Q&A spambot countermeasure. Forum pages are now responsive. The larger website is still not responsive. This could be take up as a future project. I changed user registration settings to allow people to respond to an email link to complete registration. I changed the base font size to 13px. Added 1cm padding to the top and 2cm padding to bottom. Later, I did another hour of style tweaks, principally to make it look good on mobile devices. There were annoying issues with CloudFlare and no way to refresh its cache, so I had to wait to see changes. Cloudflare was eventually removed by the client.
- I updated a forum from phpBB 3.2.3 to 3.2.5. I had to reapply one style change to common.css, otherwise it was an easy and normal update with no issues. Afterward, there was an issue with a phpBB Gallery error. I removed the cache file that reported the error and the error went away. I updated domain from PHP 7.0 to 7.2 so user avoids extra fee.
- I upgraded a forum from phpBB 3.0.13-PL1 to 3.2.5. I started with the default prosilver style, but soon moved to Orange BBE style. I made some customizations. I moved the search interface to navigation bar. I had to resize the logo to 50% of its previous size to make the logo responsive to mobile devices. At screen width of under 700 pixels, I swapped in a logo that was one third of the original logo size. I installed the advertisement management extension because the client was previously using the mod and had ads to be ported. Because MySQL tables existed from the mod where the old ads were placed, there were some tables and columns missing causing some errors when the extension ran. It took some analysis to add what was needed to get it to work as an extension without losing the old ads. Basically, I had to add some columns and indexes. I replicated email, FB and donation links/buttons on the navigation bar. I replicated the background image in the style. I installed the mChat extension. I setup reCaptcha V2 as spambot countermeasure. I disabled the contact page as it is a channel for spam otherwise. I changed PHP to 7.2 for all domains. This client had the same UK host as the previous clients, and the host charged extra if they weren’t using PHP 7.2.
- This client has a busy site and wanted to do an upgrade from phpBB 3.0 in stages, starting with development environment upgrade that had a copy of the production database. I had to use SSH and FTP to do this work. There is no cPanel or Plesk environment available. In the development environment, I upgraded phpBB from version 3.0.12 to 3.2.5. The database upgrade program look about 3 hours to run, and I had to manually create the phpbb_config_text table first. Next, there was style work to match current style, about 3 hours of labor for that. I installed the Tapatalk, Thanks for the posts, Digests, ACP Add User and Google Analytics extensions. I disabled the contact page. I enabled the reCaptcha V2 spambot countermeasure. I added a home link to the navigation bar. While I installed my digests extension (they have the digests mod installed), I did not set up digests cron, but users’ subscriptions were successfully carried over. The Tapatalk extension may not work correctly until moved to production because it’s in use in the production forum. No ForumRunner extension was available so that functionality was lost. I installed the PM Search extension, a release candidate extension. The Thanks for the posts extension may need permissions set up. The client will be doing some testing of the development environment. When complete, I will upgrade the production forum. That work should show up in next month’s report.
- Someone sent me a $50 donation for my digests extension, a thank you for finally getting it approved (a 3 year effort!) I had no way to thank them for the donation, and I tried to give it to the phpBB group but could not find a way to donate money to the phpBB group, so I kept it. Thanks, donor!
I will be on vacation and largely not accessible to the internet during this period.
Here’s a summary of the work done for clients in December 2018. It was definitely busier in December compared to November, with peaks and valleys.
For 2018, revenues were up considerably, more than I estimated: 27% more in fact. Looking over 2018, I did a total of 126 individual jobs, many of them multiple jobs for the same clients. Since I started the business in 2006, I have done 991 jobs in total for 356 distinct clients. As always, unless a client chooses to reveal themselves in a comment, I keep information about the client confidential in these work summaries.
- Tested upgrade from phpBB 3.2.1 to 3.2.4 on development forum. Style is inherited from prosilver and had many changes. Compared prosilver changes since 3.2.1 to see what additional template changes were needed. Applied them. Customer tested, made a few changes. Proceeded to a production upgrade. Issues trying to backup files and database. Had to sort through credential and SSH issues. Updated two extensions: Pages and Stop Forum Spam. Chose not to upgrade PHP to version 7. Provided suggestions on performance issues. Implemented 3.2.4 bug fix. Installed Posting template extension. Fixed a style complaint with Your Posts, the page number buttons were aligned toward the top. Commented out the CSS in the local style. First I performed a test upgrade from phpBB 3.2.1 to 3.2.4 on development forum. The user’s style was inherited from prosilver and had many changes. I compared prosilver style changes since phpBB 3.2.1 to see what additional template changes were needed, then applied them all. Customer tested, made a few changes. I then proceeded to a production upgrade. There were issues trying to backup files and database. I had to sort through credential and SSH issues. I updated two extensions: Pages and Stop Forum Spam. Client chose not to upgrade PHP to version 7 at this time. I provided suggestions on performance issues. I implemented some phpBB 3.2.4 bug fixes. I then installed Posting template extension. I fixed a style complaint with Your Posts: the page number buttons were aligned toward the top. Commented out the CSS in the local style.
- Upgrade from phpBB 3.0.10 to 3.2.4. Applied patches to 3.2.4. Installed prosilver SE style, widened it to 80% max width. Installed mChat extension. Had to create a table to complete the upgrade. Disabled contact form. Configured reCaptcha. Placed logo. There was a big issue. Could not get into ACP, complained about being unable to convert UTF-8 to UTF-16BE. Found the code and made it lie so rather than fail it returned true. Then I was able to get into the ACP and finish the work. To install mChat, had to remove a module and some migrations. I upgraded a forum from phpBB 3.0.10 to 3.2.4. I applied patches to phpBB 3.2.4. I installed prosilver SE style, widened it to 80% max width. I installed the mChat extension. I had to create a table to complete the upgrade. I disabled contact form, then configured reCaptcha and placed the logo. There was a big issue. I could not get into Administration Control Panel. A PHP library in phpBB’s vendor folder complained about being unable to convert UTF-8 to UTF-16BE. I looked on phpbb.com and there was nothing quite like this issue reported. This is probably some obscure table or column encoding or collation issue in the converted database. I found the code that triggered the error and made it so rather than fail it returned true. Then I was able to get into the ACP and finish the work. To install mChat, had to remove a module and some migrations.
- This was probably the big, hairy job of the month. I upgraded 1M post, 900K user forum from phpBB 3.0.10 to 3.2.4. Upgrading forum took about 12 hours. Could not upgrade with CLI, tried three times. Continued manually with many timeouts. Meanwhile, moved the database to my machine and converted it there as a backup process. Very tedious. Had to create two tables: config_text and oauth_states. Eventually finished and was eventually able to use CLI. Incorrectly applied patch resulted in topics not being seen correctly. Installed Latte style. Applied logo. A new style is in development. This is temporary. Disabled contact form. Installed American English language pack. Set up reCaptcha V2 spambot countermeasure. Set up Home link on navigation bar. 12/9 – 12/11: Back and forth on styling issues. Solved by user supplying a new style that I enabled. Some issues with the upgrade were noted. Provided feedback. One issues with header errors in ACP > System > General tasks looks like a phpBB bug. Reverting PHP from 7.2 to 7.1 would solve the issue.
- Client tried to update phpBB 3.2.2 himself to the latest and a HTTP 500 error occurred. Wasn’t sure the update was complete. Spent a lot of time trying to figure it out. Eventually determined extensions were not disabled first and that an old version of the Board rules extension triggered errors in the error log. Uploaded a new version, cleared the cache and the 500 error went away. Earlier ran the update program and after completing it successfully and going to any URL the error occurred. Lots of extensions were out of date so I also updated: pages, stop forum spam, user merge and mchat.
- Continuation of work after several months. Upgraded forum from 3.2.2 to 3.2.4. Moved over latest code from mailing list extension on asoprsforum.org. Created a Subscribers user group (group_id = 8). Edited mailing list code to use this group_id and to remove condition for a column that does not exist on this host. Changed the logo to use similar font size and font face for site name and site description. Tested new version of mailing list extension. Works fine but may have issues with larger group sizes. Changed attachment.html on prosilver to replicate changes there. Increase since of content to 1200 pixels to make embedded videos look better. Installed Digests 3.2.10 and tested manually and automated. Set client up for a daily digest as requested. I finished a project I had been working on with a professional association that I began in August for a new forum on a new domain. Basically I replicated the work I did for them on another domain to make it work the same. This included some unique functionality. For example, phpBB cannot play web ready videos natively, so I hacked attachments_body.html to natively play .mp4, .m4v and .ogg videos natively. phpBB requires these videos play using a Quicktime plugin. Tested on a variety of devices including smartphones to make sure it worked on all devices. Some devices seem to require a Chrome browser. Since I started it in August with a prototype, phpBB has evolved. So I upgraded the forum from phpBB 3.2.2 to 3.2.4. I moved over latest code with my changes from the mailing list extension on the other domain and tailored it to work on the new domain. I created a Subscribers user group used to send notification emails of new topics and posts (with full texts) and placed all registered users in that group. I changed the logo to use similar font size and font face for site name and site description, and eventually installed a total of five styles that the user could change on the navigation bar. I tested new version of mailing list extension. I installed Digests 3.2.10 and tested manually and via a cron. I set it up for a daily digest as requested, but disabled the user control panel interface as requested. The client is the only one getting the digests. Also with the ACP Add User extension enabled, I added a few dozen members to set up their accounts. The forum is hidden from the public.
- Troubleshooting. Client reported 403 (forbidden) error messages. Hosts did something to fix it, said it was an issue with app.php. Changed four folders to use 777 permissions, were 755. Looked at error log. There was a deny all line at the top of the .htaccess file. Removed that and the forum came up. No obvious problems with the board. Later, updated phpBB 3.2.2 to 3.2.4. No issues with update.
- Upgraded phpBB from 3.2.2 to 3.2.4. Applied patches to 3.2.4. Upgraded Cleantalk extension to the latest version. Updated latest American English language pack. Made sure all changes to prosilver were applied: ads are supposed to show in the header. I upgraded phpBB from version 3.2.2 to 3.2.4. I applied the needed patches to version 3.2.4. I upgraded the Cleantalk extension to the latest version. I updated the forum to the latest American English language pack. I made sure that all changes to prosilver were applied: ads are supposed to show in the header.
- Upgraded phpBB from version 3.1.11 to 3.2.4 with patches applied. Upgraded Cleantalk extension. Tried to install upgraded Custom Code extension but it requires PHP 7 not yet enabled. When enabled, the extension should be enabled. Updated Google Analytics extension by mistake. Disabled Auto DB backup extension and email list extension (version 3.1 base). Installed American English language pack. Reinstalled logo and adjusted display size in CSS.
- Client complained that old embedded images hosted on other websites were showing blank spaces instead. When this happens, it’s because the image no longer exists on the external web server. However, there was another thornier issue. The client did not want users to use the [img] BBCode, but did want admins to be able to use it in posts. The general problem was that user forum permissions were being granted to admins, instead of adding users to appropriate administrator’s group and giving this permission to anyone in the admin group. Those user forum permissions had the Never permission set for using the [img] BBCode. I changed the forum permissions for registered users for this privilege from Never to No. When set to never, since admins were in the registered users group, this would also keep them from using the [img] BBCode. However these user forum permissions for these admins were set to Never and overrode this change. It was hard to tell how many users were affected since admins were not actually in the administrators users group. Having their user status set to founder allowed them to get into the ACP but the privilege to place others in the administrator’s users group returned an error. Using the database, I determined that likely no more than four people had this issue. So I changed their permissions for this privilege set to Yes from Never for all forums, which was time consuming because there are many forums. I provided advice on how to allow posts to be edited for up to six hours (30 minutes was the default) on the post settings page.
This was a slow month for my business. It wasn’t a problem. I made my goal for the year at the end of October and was also teaching a class. Good to have some downtime. It allowed me to get out a new version of my digests extension.
But I did do some scattershot work here and there in November, updates mostly, including this work:
- Upgraded a forum from phpBB 3.2.1 to 3.2.3. Initially I could not login to the Administration Control Panel. Changed cache folder permissions to make everything writeable and eventually was successful. I had to copy all the files from a version 3.2.3 reference to get the updater to work due to TWIG library errors that occurred when I tried to update the database. I reapplied the forum’s style changes for the logo and a PayPal button. I updated the Advanced BBCode extension from version 3.1.3. to 3.2.1. Changed all tables to use the InnoDB storage engine instead of the old MyISAM storage engine. There was an issue with the topics table. I had to remove a MyISAM full index before I could change its storage engine.
- Additional work for a client I mentioned last month. Last month I completed a long upgrade of their forum from phpBB 3.0 with many modifications. In this latest work I changed the mailing list extension to use a new “Subscribers” group I created instead of Registered Users for sending topic and post notifications. This made it easier to opt out people who did not want these emails by simply removing them from the group. I created the new group then populated it with a SQL query by adding everyone in the Registers Users group to it. I provided instructions on how to remove people from this group. I noticed an inconsistency in phpbb_user_group table, removed lots of bogus rows where the user_id in the table did not exist in the phpbb_users table. I manually removed a bunch of people who did not want these notifications from the new group. A few days later, I refined the query to also filter out those where a column I created called user_email_all_posts was set to 0. I used this approach when a similar functionality was done on phpBB 3.0. All the notification issues seem to be fixed now and no latency has been reported due to emailing when creating new posts. Phew!
- Troubleshooting. A catchable fatal error occurred on a client’s forum. It took a while to get access to the web host control panel due to the client’s illness. Once I had it, I manually purged the cache. This generated a different error. I changed PHP from 5.6 to 7.0 though made it go away. I changed permissions on the cache folder too. Later I updated the forum from phpBB 3.2.1 to 3.2.4. When I tried to run the update it said phpBB was not yet installed! I searched through the phpBB source code to see what triggered the error, eventually discovering it was because a .lock file was present in the cache folder. I removed it and the update was successful.
- Updated forum from phpBB 3.2.3 to 3.2.4. No issues. Later, I installed the mChat extension on the forum.
- Updated forum from phpBB 3.2.1 to 3.2.4. Updated the AllanStyle-SUBSILVER style that was the primary style, putting back the old logo. I removed the old security certificate, and installed a free Let’s Encrypt certificate. I changed the forum’s .htaccess file to redirect HTTP traffic to HTTPS. I discovered one issue on the index: insecure content was being served. This was due to http:// being in the user_avatar column of the phpbb_users table to serve avatar images. Used MySQL REPLACE to make these avatars to be served securely. In some cases there may be a blank space now because the server did not support HTTPS. I changed PHP from 5.6 to 7.2. This work inspired this blog post.
- Updated a forum from phpBB 3.2.2 to 3.2.4. Upgraded the Cleantalk extension to the latest version. I changed config.php to use mysqli. This allowed the forum to work with PHP 7.1 (it was on PHP 5.5).