Who we are
Who “we” are is just me, Mark D. Hamill. I provide all the services for this site. I am a resident of Florence, Massachusetts USA. My website address is https://www.phpbbservices.com.
What personal data we collect and why we collect it
The nature of my business is that to do work on your system I must have access to your system. I ask that my clients use my secure authorization form to provide these details but you may opt to send these via email. Using the secure form is strongly encouraged to ensure the data is not read en route to me. If you send me an unsecured email, you are responsible for any breaches of privacy data that may occur. The content on the authorization form is sent encrypted to my GMail account. Google can tell if any part of the message was sent unencrypted and it shows no issues. So minimally I collect any information you provide on this form, which typically includes your name, your email address, credentials to login to your forum, and FTP information to write files to your server. There are other fields you may choose to fill out with additional information, such as credentials to access your web host control panel.
Information I retain
I do retain your emails in GMail because I frequently get requests for tweaks or new task orders and it saves time if your access credentials haven’t changed. However, I have my GMail account set up for two-factor authentication. This means in order for me to login to GMail or use any part of my Google account, I must go through a two step process. The second step is to enter a security code that Google sends me to my cell phone, a number it does not share. So you can have confidence that lacking possession of my cell phone and my Google account password no one (at least outside of my household) can see the information you send me.
I do not retain any passwords you send me in a password manager.
If at the conclusion of our work together you request that I purge any emails containing confidential information or any data files I have on you or your site I am happy to do so.
My security practices
I use a Mac and my entire hard drive is encrypted.
I do not place spyware or any malicious software on my site, at least not intentionally. My site is periodically scanned to see if there are any known security issues. If any such issues are found, I do my best to fix these expeditiously.
If you have any additional questions or concerns please feel free to email me.
I do not provide privacy data to third parties
I do not disclose details about my clients. I do not identify my clients unless they publicly state that I am their client or they give me permission to identify them as clients. This is not something I solicit. Of course, if ordered by a United States court I would have to provide any information that falls within the scope of a court’s order.
I do not sell or give out a list of any information I collect about my client such as their names, email addresses and websites.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Your use of this website is tracked by various web analytics packages. This gives me insight into how people are using this website. Your usage is captured by Google Analytics, AddThis and StatCounter. However it does not provide any personally identified information. It does track your IP (internet protocol) address and read information in the HTTP headers you send. From this infers your likely location, country of origin, browser, machine and similar data.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.